Class Attendance

Attendance verification for financial aid purposes is automatically sent to your school. Attendance is sent on the 4th day, the 9th day and the 14th day of the semester and at the 50% and 60% milestone dates in the semester.

You MUST complete the Student Participation Survey for each course that you are enrolled in during the first 14 days of the semester.

Class Participation

Generally, you are expected to participate in all interactive aspects of the course. For example, you must communicate with other students via emails and discussion board exchanges. You are expected to communicate with your instructor and check the course each day for announcements. You must actively participate in threaded discussion events by posting a response. Students are expected to work at a pace conducive to collaborative learning – that is, don’t work too far ahead or too far behind the group. The class is designed to support student interaction. You will be responsible for meeting all deadlines. Refer to the course syllabus for specifics regarding instructor expectations about your participation.

Verifying Attendance

The Student Participation Survey is one of the most important surveys you’ll take as an online student.  It records your attendance and participation in a course and may be tied to the release of your financial aid.

ALL STUDENTS taking TN eCampus classes MUST complete the Student Participation Survey in order to be reported as attending classes. Students may be automatically dropped from a class if the survey is not completed on time. For some students, completing the Student Participation Survey will also release financial aid.  Attendance verification is automatically sent to schools on the 4th, 9th, and 14th day of the semester.

The Student Participation Survey MUST be completed by the 14th day of class (including weekends).

You can find step-by-step directions for completing the survey in our Knowledge Books.

Students who are unable to log in should Contact Us for assistance.

Student complaint regarding an instructor:
Student contacts instructor for a resolution of the complaint (submit concern in writing via D2L e-mail, external e-mail, and/or telephone)

If the problem persists:

• Student contacts their home Student Liaison (submit concern in writing via e-mail)
• The home Student Liaison communicates with Student Liaison from the delivering institution and explains the student’s concerns
• The Student Liaison from the delivering institution notifies the instructor or department chair of the situation
• Once the situation has been resolved, the Student Liaison from the delivering institution communicates back to the home Student Liaison
• The home Student Liaison records the resolution and communicates with the student
• The student has the right to appeal the decision following the Student Rights and Appeal Process at the student’s home campus

Student complaint regarding another student:
Student contacts instructor for a resolution of the complaint (submit concern in writing via e-mail). The instructor may contact the other student for a resolution.

If the problem persists:

• Student contacts their home Student Liaison (submit concern in writing via e-mail)
• The home Student Liaison notifies the appropriate Student Liaison of the other student for resolution
• The home Student Liaison notifies the appropriate administrator at his or her campus (Chief Academic Officer or Vice President of Student Affairs) depending on the nature of complaint
• The home Campus Administrator contacts the other Campus Administrator for a resolution
• Both Student Liaisons are notified of the resolution and inform both students
• Students have the right to appeal the decision based on their home campus’ Student Rights and Appeal Process

Group complaint regarding a class:

• The Student Liaisons will forward group complaints to the TN eCampus Student Success Manager
• The Manager will investigate and contact the appropriate instructor for feedback
• The Manager will forward all information to the instructor’s Chief Academic Officer for resolution
• Manager will inform Student Liaisons of resolution
• Student Liaisons will inform their students
• Students have the right to appeal the resolution by following the procedures of appeal at their home campus

Instructor complaint regarding a student:
The instructor contacts the student for resolution (concern should be documented by e-mail).

If the problem persists:

• The instructor contacts the student’s Student Liaison
• The Student Liaison notifies the student for resolution
• The Student Liaison forwards case to the Vice President of Student Affairs or the Campus Student Discipline Board for resolution
• The student and the instructor may appeal the decision by following their campus’ Faculty Rights and Student Rights Appeal Process

Complaint related to accreditation or violation of state law:
Students or prospective students who wish to file a complaint related to accreditation or violations of state law not resolved at the institution may submit a Student Complaint Form to:
Tennessee Board of Regents
1 Bridgestone Park
Nashville, TN 37214

You may also visit the TBR website and submit a form electronically. Under Tennessee’s open records law, all or parts of complaints will generally be available for review upon request from a member of the public.

Complaints regarding accreditation can also be made by contacting:

Southern Association of Colleges and Schools Commission on Schools
1866 Southern Lane
Decatur, GA 30033-4097
Telephone: 1-404-679-4500
Website: www.sacscoc.org
Complaints of fraud, waste or abuse may be made by email at reportfraud@tbr.edu or by calling the Tennessee Comptroller’s Hotline for Fraud, Waste and Abuse at 1-800-232-5454.

The official process of withdrawing from a class or from school  MUST be handled through your home institution. TN eCampus does NOT manage student withdrawals, even from our online classes. If you want to withdraw immediately, get in touch with your Student Liaison to ensure that you follow the proper procedures.

NOTE: Failure to attend class or participate in class is NOT sufficient for initiating a withdrawal. Without following the proper withdrawal process, students may be held responsible for any fees acquired. To determine the fee percentage returned along with the corresponding dates, view the Academic Calendar.

All TN eCampus students have the right to file complaints and grade appeals if they feel it is  warranted.  

Complaint Process 

Students wishing to file complaints about a professor, another student or a class must submit their complaint in writing via email to their home campus Student Liaison. The Student Liaison from the “home campus” and the delivery campus will be involved in notifying and communicating with the appropriate parties for a decision and resolution. 

Grade Appeal Process 

Students wishing to appeal a grade must contact their professor to verify that the grade awarded agrees with the grade on the transcript. Grade concerns must be submitted in writing via email to their home campus Student Liaison. 

The Student Liaison from the “home campus” and the delivery campus will be involved in notifying and communicating with campus administrators to obtain a decision. The student has the right to appeal the decision following the Student Rights and Appeal Process at the “home campus.” The  “home campus” is responsible for the final grade appeal decision. 

Integrity Online

Standards of Conduct: Students are required to adhere to the same professional, legal and ethical standards of conduct online as on campus. In addition, students should conform to generally accepted standards of “netiquette” while sending e-mail, posting comments to the discussion board and while participating in other means of communicating online. Specifically, students should refrain from inappropriate and/or offensive language, comments and actions.

Academic Honesty Statement

In their academic activities, students are expected to maintain high standards of honesty and integrity. Academic dishonesty is prohibited. The following two statements (1., 2.) were derived from the TBR System-wide Student Rules document, released January 2012: RULES OF THE TENNESSEE BOARD OF REGENTS STATE UNIVERSITY AND COMMUNITY COLLEGE SYSTEM OF TENNESSEE SYSTEMWIDE STUDENT RULES CHAPTER 0240-02-03 STUDENT CONDUCT AND DISCIPLINARY SANCTIONS Read the document in its entirety here. 1. Standards of Conduct:  Students are required to adhere to the same professional, legal and ethical standards of conduct online as on campus. In addition, students should conform to generally accepted standards of “netiquette” while sending e-mail, posting comments to the discussion board, and while participating in other means of communicating online. Specifically, students should refrain from inappropriate and/or offensive language, comments and actions. 2. Academic Integrity/Academic Honesty: In their academic activities, students are expected to maintain high standards of honesty and integrity. Academic dishonesty is prohibited. Such conduct includes, but is not limited to:

• an attempt by one or more students to use unauthorized information in the taking of an exam,
• to submit as one’s own work, themes, reports, drawings, laboratory notes, computer programs, or other products prepared by another person,
• or to knowingly assist another student in obtaining or using unauthorized materials.

Plagiarism, cheating, and other forms of academic dishonesty are prohibited. Students guilty of academic misconduct, either directly or indirectly through participation or assistance, are subject to disciplinary action through the regular procedures of the student’s home institution. In addition to other possible disciplinary sanctions that may be imposed, the instructor has the authority to assign an “F” or zero for an activity or to assign an “F” for the course.

Academic Self-Plagiarism:

The US Department of Health and Human Services Office of Research Integrity defines self-plagiarism as follows. “Redundant publication has a direct counterpart in the area of academic dishonesty – it is referred to as ‘double dipping.’ It occurs when a student submits a whole paper or a substantial portion of a paper to fulfill a course requirement, even though that paper had been submitted earlier to satisfy the requirements for another course taught by a different professor. Many college undergraduates and even some graduate students are not aware that this type of practice is a serious offense and constitutes plagiarism. Of course, as in redundant publication, submitting the same paper, or a large portion of a paper, to two different courses is entirely acceptable if the instructors of both courses were informed by the student of the double submission, and if both agreed to the arrangement. However, some institutions have specific policies prohibiting this practice.” Source: U.S. Department of Health and Human Services, National Institutes of Health, Office of Research Integrity. (2013). Academic Self-Plagiarism (Double-dipping). Visit: https://ori.hhs.gov/plagiarism-13.

Citing References: 

Most students are not aware of how to cite references or sources to avoid plagiarism. The following links will be helpful in determining what plagiarism is and styles you can use for citation purposes. Check with your professor for guidance on plagiarism and his/her preferred style of reference citation. Citation Styles: APA – http://www.library.cornell.edu/resrch/citmanage/apa MLA – http://owl.english.purdue.edu/owl/section/2/11/ Chicago style – http://wwwlib.murdoch.edu.au/find/citation/chicago.html

Disclaimer of Offsite Content

The instructor is not responsible for links to websites that were deemed appropriate for educational use at course design time, but changed without the instructor’s knowledge during the course of this semester. Please do not attempt to view a website that you deem inappropriate. Contact the instructor regarding any such website and include the reason(s) that you feel it is not suitable. Again, websites will change owners or add content, graphics and advertisements without notifying the Internet at large. Please be advised that no advertisements are endorsed by the Board of Regents or the instructor.

Appropriate Online Student Behavior Statement

TN eCampus is committed to open and insightful dialogue in its courses. Diversity has many manifestations, including diversity of thought, opinion, and values. We encourage all learners to be polite and respectful of that diversity and to refrain from inappropriate or offensive commentary. If inappropriate or offensive content is either emailed or posted on the class site, the teacher may recommend college disciplinary action. Students guilty of academic misconduct, either directly or indirectly through participation or assistance, are subject to disciplinary action through the regular procedures of the student’s home institution. Learners as well as faculty should be guided by common sense and basic etiquette. Criticism should be presented in a positive light. The following are good guidelines to follow:

• Never post harassing, threatening, or embarrassing comments.
• Never post content that is harmful, abusive; racially, ethnically, or religiously offensive; vulgar; sexually explicit; or otherwise potentially offensive.
• Never post, transmit, promote, or distribute content that is known to be illegal.
• If you disagree with someone, respectfully respond to the subject, not the person.

Remember that “tone” can usually be detected accurately in verbal communication, but often can be misunderstood in electronic communication. Because of this phenomenon, we encourage you to err on the side of politeness.