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Proctoring

Proctoring Overview

Some TN eCampus courses require proctoring for mid-term and/or final exams. Exam dates are set for each course at the beginning of the semester and are listed in the course calendar.

All TN eCampus courses with proctored exams must offer both virtual and in-person proctoring options. Students may choose either option and cannot be limited to in-person proctoring only.

Proctoring requirements may vary by course and exam. Always follow the proctoring instructions provided by your instructor for your specific exam.

Students who choose in-person proctoring should make their testing arrangements well in advance of the exam, as appointment times fill quickly.

Is my exam proctored?

Test Sites

Proctoring Options

VIRTUAL PROCTORING

Virtual Proctoring

All TN eCampus courses with proctored exams must offer a virtual proctoring option.

YuJa Verity is the current virtual proctoring provider for TN eCampus and is free for all TN eCampus students. However, instructors may choose a different virtual proctoring method for their course.

If your instructor uses a virtual proctoring method other than YuJa Verity, follow the instructions provided by your instructor for that exam.

If Your Course Uses YuJa Verity

If your course uses YuJa Verity for a proctored exam, review the information below before your exam. You will need to complete the required setup and authentication steps before taking your exam.

Before Your Exam

  • Use a supported browser and device that meet the system requirements for YuJa Verity.
  • Access the YuJa Verity App through the More menu on the navigation bar in your D2L Brightspace course.
  • Complete the one-time authentication through the YuJa Verity App in D2L Brightspace.
  • Complete the practice assessment using the same device, webcam, browser, and internet connection you plan to use for your assessments, well before your exam window opens, to confirm your setup is working properly.
  • If you plan to use a tablet, check with your instructor first to confirm that it is supported for your exam.
  • Review your course instructions carefully for any additional exam requirements.

 

YuJa Verity Student Resources

The following resources can help to prepare for a YuJa Verity-proctored exam:

 

YuJa Verity Technical Support

For YuJa Verity technical issues, contact YuJa Support using one of the options below:

Important: For YuJa Verity technical issues, contact YuJa Support directly rather than the D2L Help Desk. D2L Help Desk may refer Verity-related issues to TN eCampus, which can delay getting the issue to the appropriate support team.

For questions about your course, exam requirements, or other non-technical issues:

  • Contact your instructor first. Please allow up to 48 hours for a response.
  • If your instructor cannot resolve the issue, contact TN eCampus Student Support:
IN-PERSON PROCTORING

TBR Testing Sites

Students may select a TBR Testing Site where they would like to test in person. Students may only test at a TBR Testing Site during the testing window set on the Academic Calendar.

Follow the directions provided by the testing center for obtaining a proctor.  Some testing sites require scheduling appointments online while others only take walk-ins.  Each site has different instructions and students are responsible for following the site’s requirements. Review the testing site’s scheduling and identification requirements before testing.  

Alternative Proctor

Students who are unable to use virtual proctoring may need to work with their instructor to arrange for an alternative proctor.

The following individuals are typically accepted as alternative proctors:

  • School or public librarian
  • Embassy education officer
  • Military base/station education officer
  • Overseas (military) non-commissioned officer in charge
  • TBR institution testing center staff
  • Professional testing center personnel
  • School/college counselors

Individuals not allowed to proctor include:

  • Relative
  • Employer or supervisor
  • Tutor
  • Church leader
  • Co-worker
  • Other students
  • Athletic coach

Please follow these steps to arrange for an alternative proctor:

  1. Communicate with your instructor that you need an alternate proctoring solution.
  2. Obtain approval to arrange for alternate proctoring from your instructor in a timely manner. All alternate testing site proctors must be approved prior to testing.
  3. Email your alternate testing site and request a proctor. Send the following information:
    • Your name
    • Email address
    • Instructor’s name
    • Instructor’s email address (outside of D2L)
    • Instructor’s phone number
    • Course name
    • Course number
    • Note: Call the proctor, if you do not get a timely response by email.
  4. Ask the proctor at the alternative site to send an email message directly to your instructor. The message should include the following information:
    • Proctor name
    • Title
    • Place of employment
    • Email address
    • Phone number
    • Student name
    • Course name
    • Course number
  5. Your instructor will notify you when your proctor has made contact. Your instructor will reply to your proctor and send directions, materials, passwords, etc., for your proctored examination or essay. Students are responsible for setting up a time to meet with your proctor.
  6. All proctors must be approved by the course instructor in a timely manner prior to the test.
10-WEEK COURSE MIDTERMS: DETAILS

Midterm exams for 10-week courses are scheduled at the instructor’s discretion. Because there is no scheduled testing window for 10-week midterm exams, in-person testing sites may not be available. Students will need to use virtual proctoring or make an alternate arrangement with their instructor.

If your 10-week midterm uses YuJa Verity, follow the YuJa Verity instructions and resources provided in the Virtual Proctoring and YuJa Verity sections of this page.

If your instructor uses another virtual proctoring method, follow the course-specific instructions provided by your instructor.

If you need in-person proctoring for a 10-week course midterm, work with your instructor to make an alternate arrangement if a testing site is not available.

QUESTIONS & SUPPORT

Who to Contact

YuJa Verity Technical Issues

Use YuJa Technical Support resources, including Live Chat for technical issues related to YuJa Verity.

Course-Specific Queastions

Contact your instructor for questions about your course, exam instructions, available proctoring options, or course-specific requirements.

TN eCampus Student Support

If your instructor cannot assist you with a course-related issue, contact TN eCampus Student Support.

Proctoring options and requirements may be updated each semester.