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NURS 5404/6404/7404 Syllabus

Course Syllabus

NURS 5404/6404/7404 - Project Management and System Implementation and Evaluation

3 Credit Hours

Course Information

Course Description:

This course provides advanced knowledge and skill for implementing and evaluating healthcare information systems in practice. Emerging technologies are emphasized. 

Course Outcomes:

Upon completion of this course, the student will:

  • Explore methods and tools of effective project management during the implementation of an informatics solution.
  • Develop and maintains a budget plan for the implementation process.
  • Apply performance and systems testing to the implementation process.
  • Determine implementation support needs for an informatics solution.
  • Design a training plan and sample training module for implementation using innovative educational techniques.
  • Evaluate the structure, process, and outcome of an informatics solution.
  • Analyze the impact of the informatics solution on users, business processes, patients, and care providers.
  • Report the ROI and benefits realization of an informatics solution.
  • Review the entire design and implementation process for the identification of lessons- learned for future application. 
Prerequisites & Co-requisites:

Admission to the TN eCampus MSN program or graduate studies; prerequisites: NURS 5403, NURS 5409.

Course Topics:

I. Project management: Implementation & Evaluation Strategies

  1. Selected Project Management Skills
  2. Budgetary monitoring and prioritizing
    1. Calculating depreciation for information systems
    2. Sensitivity Analysis
    3. Cost allocation
  3. Timelines for implementation stages
  4. Communication strategies for team and stakeholders inclusive of political considerations
  5. Responsibilities of team to support and market the implementation process and solution 

II. Systems testing

  1. Types of testing: unit, interface, load
  2. Scripting
  3. Data validity and security testing

III. System implementation 

  1. Dealing with changes
  2. Hardware selection and rollout planning
  3. Policy, procedure, guideline development
  4. System security
  5. User training & support
  6. Conversion strategies
  7. Risk assessment to business practices and patient care delivery
  8. Go-No Go decisions
  9. GoLive Support planning and implementation
  10. Establishing system acceptance criteria
    1. User/stakeholder
    2. Research findings
    3. Regulatory requirements

IV. System evaluation

  1. Evaluating the structure, process and outcome of the implementation
  2. Using ROI and other instruments to analyze benefits realization of the solution
    1. User satisfaction
    2. Patient care quality
    3. Economics
    4. Business process improvement
  3. Adjusting solutions post implementation
  4. On-going maintenance and support of solutions
    1. Enhancement requests
    2. Service-level agreements
  5. Systematic assessment of solution for quality, effectiveness & lessons learned 


Specific Course Requirements:

Digital literacy is expected for this course. Should a student need to supplement their skills, free Microsoft online tutorials can be found here.

Textbooks, Supplementary Materials, Hardware and Software Requirements

Required Textbooks:

Please visit the Virtual Bookstore to obtain textbook information for this course. Move your cursor over the "Books" link in the navigation bar and select "Textbooks & Course Materials." Select your Program, Term, Department, and Course; then select "Submit."

Supplementary Materials:

Choose an intermediate level Microsoft Office (Word, Excel, PowerPoint, & Access) resource that is aimed at your learning style. I recommend going to a bookstore and spending some time reading several of these references to determine if the mix between text and pictures meet your needs. Depending upon your level of experience, you may choose to purchase individual resources if you already function at the intermediate level in several of these applications. You will use this throughout the curriculum. 

Hardware and Software Requirements:

Minimum hardware requirements can be found here.

Minimum software requirements can be found here.

Common applications you might need:

Web Resources:

Purdue OWL Online Writing Lab (for APA, MLA, or Chicago style)

The Writing Center Online Writer's Handbook

Student Resources:
  • Technical support information can be found on the TN eCampus Help Desk page.
  • Smarthinking virtual tutoring is available FREE of charge. to access Smarthinking, visit the course homepage and select Smarthinking under Course Resources. You also view sample sessions to see what Smarthinking offers and how it works.
  • Information on other student issues or concerns can be located on the TN eCampus Student Resources page.

Instructor Information

Please see "Instructor Information" in the Getting Started Module for instructor contact information, virtual office hours, and other communication information. You can expect to receive a response from the instructor within 24-48 hours unless notified of extenuating circumstances.

Participation, Assessments, & Grading

Testing Procedures:

All course requirements are submitted online. 

Grading Procedures:

During the course students will explore informatics theory and practices as a foundation through on-line lectures, guided readings, and a variety of learning activities. Some learning activities contribute to the final course grade, while others are designed to assist the student with content mastery. All graded learning activities will include a grading rubric to detail for students how the activity will be graded.

Students will have opportunities for discussion of content with students and faculty via discussion forums. 

Grading Scale:


Assignments and Projects:

The following learning activities will be introduced during the course. All due dates are listed in the calendar.

  • 20% Project Manager(10%)/Team Activities(10%)
  • 15% Project 1: Project Plan for Implementation
  • 20% Project 2: Project Evaluation Scorecard
  • 40% Project 3: Training Plan (A= 5%) Module (B = 15%) & Push Technology (C = 20%)
  • 5% Final Exam

Details about these assignments are found in the appropriate course modules. All written work must display the writing skills of a professional. Assignments submitted with grammatical or spelling errors will not be accepted. 

Class Participation:

All students are expected to actively participate in online class discussions as presented. The aim is to encourage interaction among students and faculty, not simply to present information. Student responses to discussion questions must be substantive, that is, thoughtful and analytical. Because the D2L system has its own way of formatting material posted on the discussion feature, the student will not be expected to strictly follow APA guidelines for online submissions. However, the student is held to academic and professional standards of writing style and the use of proper grammar, punctuation and spelling. 

Late Policy:

Late Policy: Assignments are not accepted after the due date unless prior arrangements are made in < advance> of the due date. This course is demanding, so it is imperative that you stay on target with your progress!

Students are expected to:

  • Check the course calendar for the due dates of assignments.
  • Check the course home page and FAQ frequently. 

Course Ground Rules

The following two statements (1., 2.) were derived from the TBR System-wide Student Rules document, released January 2012:


Read the document in its entirety here.

1. Standards of Conduct:

  • Students are required to adhere to the same professional, legal and ethical standards of conduct online as on campus. In addition, students should conform to generally accepted standards of "netiquette" while sending e-mail, posting comments to the discussion board, and while participating in other means of communicating online. Specifically, students should refrain from inappropriate and/or offensive language, comments and actions.

2. Review the TN eCampus Academic Integrity/Academic Honesty Policy:

  • In their academic activities, students are expected to maintain high standards of honesty and integrity. Academic dishonesty is prohibited.

Such conduct includes, but is not limited to:

  • an attempt by one or more students to use unauthorized information in the taking of an exam
  • to submit as one's own work, themes, reports, drawings, laboratory notes, computer programs, or other products prepared by another person,
  • or to knowingly assist another student in obtaining or using unauthorized materials.

Plagiarism, cheating, and other forms of academic dishonesty are prohibited.

Students guilty of academic misconduct, either directly or indirectly through participation or assistance, are subject to disciplinary action through the regular procedures of the student’s home institution.  Refer to the student handbook provided by your home institution to review the student conduct policy.

In addition to other possible disciplinary sanctions that may be imposed, the instructor has the authority to assign an "F" or zero for an activity or to assign an "F" for the course.

Other Course Rules:

Students are expected to:

  • Participate in all aspects of the course
  • Communicate with other students
  • Learn how to navigate in Brightspace
  • Keep abreast of course announcements
  • Use the assigned course management (Brightspace) email address rather than a personal email address
  • Address technical problems immediately:
  • Observe course netiquette at all times.

Guidelines for Communications


  • Always include a subject line.
  • Remember without facial expressions some comments may be taken the wrong way. Be careful in wording your emails. Use of emoticons might be helpful in some cases.
  • Use standard fonts.
  • Do not send large attachments without permission.
  • Special formatting such as centering, audio messages, tables, html, etc. should be avoided unless necessary to complete an assignment or other communication.
  • Respect the privacy of other class members


  • Review the discussion threads thoroughly before entering the discussion. Be a lurker then a discussant.
  • Try to maintain threads by using the "Reply" button rather starting a new topic.
  • Do not make insulting or inflammatory statements to other members of the discussion group. Be respectful of other’s ideas.
  • Be patient and read the comments of other group members thoroughly before entering your remarks.
  • Be cooperative with group leaders in completing assigned tasks.
  • Be positive and constructive in group discussions.
  • Respond in a thoughtful and timely manner.


The Tennessee Virtual Library is available to all students enrolled in TN eCampus programs and courses. Links to library materials (such as electronic journals, databases, interlibrary loans, digital reserves, dictionaries, encyclopedias, maps, and librarian support) and Internet resources needed by learners to complete online assignments and as background reading will be included within the course modules. To access the Virtual Library, go to the course homepage and select the Virtual Library link under Course Resources.

Students with Disabilities

Qualified students with disabilities will be provided reasonable and necessary academic accommodations if determined eligible by the appropriate disability services staff at their home institution. Prior to granting disability accommodations in this course, the instructor must receive written verification of a student's eligibility for specific accommodations from the disability services staff at the home institution. It is the student's responsibility to initiate contact with their home institution's disability services staff and to follow the established procedures for having the accommodation notice sent to the instructor.

Syllabus Changes

The instructor reserves the right to make changes as necessary to this syllabus. If changes are necessitated during the term of the course, the instructor will immediately notify students of such changes both by individual email communication and posting both notification and nature of change(s) on the course bulletin board.


The information contained in this syllabus is for general information purposes only. While we endeavor to keep this information up-to-date and accurate, there may be some discrepancies between this syllabus and the one found in your online course. The syllabus of record is the one found in your online course. Please make sure you read the syllabus in your course at the beginning of the semester. Questions regarding course content should be directed to your instructor.

Last Revised on September 25, 2017