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PTMA 3020 Syllabus

Course Syllabus

PTMA 3020 - Managing Information Technology

3 Credit Hours

Course Information

Course Description:

Managing Information Technology is designed to provide a real-world understanding of information systems technologies. Knowledge of information technology is essential in most aspects of today's professional careers. Students will become knowledgeable about the fundamentals underlying the design, implementation, control, evaluation, and strategic use of modern, computer-based information systems for business data processing, office automation, information reporting, and decision making.

Course Outcomes:

Students will be able to explain the meanings of terms used to describe common techniques and concepts in business information systems. Students will be able to describe the ways in which computers are and will be used in business and management. Students will be able to identify and suggest appropriate responses to managerial and organizational issues stemming from development, implementation, and use of computer-based information systems. The students will be able to explain the major social and ethical issues involved in the development and use of information technology

Prerequisites & Co-requisites:

An understanding and proficiency of basic microcomputer functions.

Course Topics:

Topics to be covered will include:

• An Overview of Business Information Systems

• Strategic Uses of Information Systems

• Information Systems in Business Functions

• Information Technology in Business Hardware

• Information Systems in Business: Software

• Information Technology in Business: Telecommunications and Networks

• The Internet, Intranets, and Extranets

• Data and Knowledge Management

• Managers and Their Information Needs

• Organizing Information Systems and Services

• Inter-organizational and International Information Systems

• Decision Support, Executive, and Geographic Information Systems

• Artificial Intelligence and Export Systems

• Planning Information Systems

• Systems Development,

• Alternative Avenues for Systems Acquisition

• Controls and Security Measures

Specific Course Requirements:

Experience with Windows and/or Microsoft Office, is recommended.

Textbooks, Supplementary Materials, Hardware and Software Requirements

Required Textbooks:

Please visit the Virtual Bookstore to obtain textbook information for this course. Move your cursor over the "Books" link in the navigation bar and select "Textbooks & Course Materials." Select your Program, Term, Department, and Course; then select "Submit."

Supplementary Materials:

Please see the Resources section for Supplementary Materials.

Hardware and Software Requirements:

Minimum hardware requirements can be found here.

Minimum software requirements can be found here.

Common applications you might need:

Web Resources:

Purdue OWL Online Writing Lab (for APA, MLA, or Chicago style)

The Writing Center Online Writer's Handbook

Student Resources:
  • Technical support information can be found on the TN eCampus Help Desk page.
  • Smarthinking virtual tutoring is available FREE of charge. to access Smarthinking, visit the course homepage and select Smarthinking under Course Resources. You also view sample sessions to see what Smarthinking offers and how it works.
  • Information on other student issues or concerns can be located on the TN eCampus Student Resources page.

Instructor Information

Please see "Instructor Information" in the Getting Started Module for instructor contact information, virtual office hours, and other communication information. You can expect to receive a response from the instructor within 24-48 hours unless notified of extenuating circumstances.

Participation, Assessments, & Grading

Testing Procedures:

There will be an objective quiz for each of the fourteen chapters of the textbook. There will be a mid-term exam covering all of chapters 1-7 of the textbook, and the final exam will cover chapters 8-14 of the textbook. Additional grades will be assigned to case studies, end of chapter activities, group assignments and periodical article reviews.

Grading Procedures:

• Weekly Assignments: Reports/Case Studies/Group Assignments/End of Chapter Activities--140 points

• Chapter Quizzes—140 points

• Discussion Postings--140 points

• Mid-Term and Final Examination—280 points

Grading Scale:

93-100 % of points = A -- 651-700 points

85-92% of points = B -- 595-650 points

75-84% of points = C -- 525-594 points

60-74% of points = D -- 420-524 points

On individual assignments without a numerical grade, an A- will be recorded as 93 % of points, an A will be 96% of points, and an A+ will be 100% of points. The grade of B- will be 85%, a B will be 88%, and a B+ will be 92%. The grade of C- will be 75%, a C will be 78%, and a C+ will be 84%. The grade of D- will be 60%of points, a D will be 68% of points, and a D+ will be 74% of the points for that item.

Assignments and Projects:

See Course Modules, and check the Discussion Board and your Emails regularly

Class Participation:

Students are expected to communicate with the instructor as a learning resource, as well as with other students via online discussions or chats. Students must check the course discussion area frequently and participate in the weekly discussions. You will be expected to make at least two postings each week to the Discussion Board. One posting will be required during the week responding to questions presented by your instructor and/or classmates. The second posting will be required during the weekend related to questions posted by your instructor.

Late Policy:

Course Ground Rules

The following two statements (1., 2.) were derived from the TBR System-wide Student Rules document, released January 2012:


Read the document in its entirety here.

1. Standards of Conduct:

  • Students are required to adhere to the same professional, legal and ethical standards of conduct online as on campus. In addition, students should conform to generally accepted standards of "netiquette" while sending e-mail, posting comments to the discussion board, and while participating in other means of communicating online. Specifically, students should refrain from inappropriate and/or offensive language, comments and actions.

2. Review the TN eCampus Academic Integrity/Academic Honesty Policy:

  • In their academic activities, students are expected to maintain high standards of honesty and integrity. Academic dishonesty is prohibited.

Such conduct includes, but is not limited to:

  • an attempt by one or more students to use unauthorized information in the taking of an exam
  • to submit as one's own work, themes, reports, drawings, laboratory notes, computer programs, or other products prepared by another person,
  • or to knowingly assist another student in obtaining or using unauthorized materials.

Plagiarism, cheating, and other forms of academic dishonesty are prohibited.

Students guilty of academic misconduct, either directly or indirectly through participation or assistance, are subject to disciplinary action through the regular procedures of the student’s home institution.  Refer to the student handbook provided by your home institution to review the student conduct policy.

In addition to other possible disciplinary sanctions that may be imposed, the instructor has the authority to assign an "F" or zero for an activity or to assign an "F" for the course.

Other Course Rules:

Students are expected to:

  • Participate in all aspects of the course
  • Communicate with other students
  • Learn how to navigate in Brightspace
  • Keep abreast of course announcements
  • Use the assigned course management (Brightspace) email address rather than a personal email address
  • Address technical problems immediately:
  • Observe course netiquette at all times.

Guidelines for Communications


  • Always include a subject line.
  • Remember without facial expressions some comments may be taken the wrong way. Be careful in wording your emails. Use of emoticons might be helpful in some cases.
  • Use standard fonts.
  • Do not send large attachments without permission.
  • Special formatting such as centering, audio messages, tables, html, etc. should be avoided unless necessary to complete an assignment or other communication.
  • Respect the privacy of other class members


  • Review the discussion threads thoroughly before entering the discussion. Be a lurker then a discussant.
  • Try to maintain threads by using the "Reply" button rather starting a new topic.
  • Do not make insulting or inflammatory statements to other members of the discussion group. Be respectful of other’s ideas.
  • Be patient and read the comments of other group members thoroughly before entering your remarks.
  • Be cooperative with group leaders in completing assigned tasks.
  • Be positive and constructive in group discussions.
  • Respond in a thoughtful and timely manner.


The Tennessee Virtual Library is available to all students enrolled in TN eCampus programs and courses. Links to library materials (such as electronic journals, databases, interlibrary loans, digital reserves, dictionaries, encyclopedias, maps, and librarian support) and Internet resources needed by learners to complete online assignments and as background reading will be included within the course modules. To access the Virtual Library, go to the course homepage and select the Virtual Library link under Course Resources.

Students with Disabilities

Qualified students with disabilities will be provided reasonable and necessary academic accommodations if determined eligible by the appropriate disability services staff at their home institution. Prior to granting disability accommodations in this course, the instructor must receive written verification of a student's eligibility for specific accommodations from the disability services staff at the home institution. It is the student's responsibility to initiate contact with their home institution's disability services staff and to follow the established procedures for having the accommodation notice sent to the instructor.

Syllabus Changes

The instructor reserves the right to make changes as necessary to this syllabus. If changes are necessitated during the term of the course, the instructor will immediately notify students of such changes both by individual email communication and posting both notification and nature of change(s) on the course bulletin board.


The information contained in this syllabus is for general information purposes only. While we endeavor to keep this information up-to-date and accurate, there may be some discrepancies between this syllabus and the one found in your online course. The syllabus of record is the one found in your online course. Please make sure you read the syllabus in your course at the beginning of the semester. Questions regarding course content should be directed to your instructor.

Last Revised on April 28, 2017