All TN eCampus students have the right to file complaints and grade appeals if they feel it is warranted.
Complaint Process
Students wishing to file complaints about a professor, another student or a class must submit their complaint in writing via email to their home campus Student Liaison. The Student Liaison from the “home campus” and the delivery campus will be involved in notifying and communicating with the appropriate parties for a decision and resolution.
Grade Appeal Process
Students wishing to appeal a grade must contact their professor to verify that the grade awarded agrees with the grade on the transcript. Grade concerns must be submitted in writing via email to their home campus Student Liaison.
The Student Liaison from the “home campus” and the delivery campus will be involved in notifying and communicating with campus administrators to obtain a decision. The student has the right to appeal the decision following the Student Rights and Appeal Process at the “home campus.” The “home campus” is responsible for the final grade appeal decision.
