My Course Wish List

Your list is empty.

Explore online education in Tennessee

SPAN 1005 Syllabus

Course Syllabus

SPAN 1005 - Spanish Communication for the Hospitality Industry

3 Credit Hours

Course Information

Course Description:

This introductory course in Spanish is designed for the food and beverage, and hotel industry. It provides basic communication and cross-cultural skills in the Spanish language for the student to be more confident working in an organization a diverse staff. This course includes industry-specific vocabulary, key cultural differences, and team building tips. The emphasis will be on conversational skills that are appropriate in hospitality settings. This course does not satisfy the foreign language requirement for any degree.

Course Outcomes:

Upon successful completion of the course the student will be able to:

  • ​Conjugate verbs in third person in the present, preterit, imperfect, and limited advanced tenses.
  • Understand Spanish grammatical constructions in sentences and questions.
  • Manipulate vocabulary orally and in written form.
  • Recognize cultural items and behaviors of the Spanish-speaking world related to the hospitality field.
  • Incorporate Spanish pronunciation in speech.
Prerequisites & Co-requisites:

None. Students taking this course should be successful whether they have had any previous Spanish experience or not. 

Course Topics:
  • Restaurant Operations

  • Kitchen Operations

  • Housekeeping Operations

  • Engineering Operations

Specific Course Requirements:

This course requires a variety of activities including course readings, homework, audio recordings, discussion boards, quizzes, tests, and a cultural project. You will also need an audio recording device on your computer, tablet, or phone.

Textbooks, Supplementary Materials, Hardware and Software Requirements

Required Textbooks:

Please visit the Virtual Bookstore to obtain textbook information for this course. Move your cursor over the "Books" link in the navigation bar and select "Textbooks & Course Materials." Select your Program, Term, Department, and Course; then select "Submit."

Supplementary Materials:

None

Hardware and Software Requirements:

Minimum hardware requirements can be found here.

Minimum software requirements can be found here.

Common applications you might need:

Web Resources:

Purdue OWL Online Writing Lab (for APA, MLA, or Chicago style)

The Writing Center Online Writer's Handbook

Student Resources:
  • Technical support information can be found on the TN eCampus Help Desk page.
  • Smarthinking virtual tutoring is available FREE of charge. to access Smarthinking, visit the course homepage and select Smarthinking under Course Resources. You also view sample sessions to see what Smarthinking offers and how it works.
  • Information on other student issues or concerns can be located on the TN eCampus Student Resources page.

Instructor Information

Please see "Instructor Information" in the Getting Started Module for instructor contact information, virtual office hours, and other communication information. You can expect to receive a response from the instructor within 24-48 hours unless notified of extenuating circumstances.

Participation, Assessments, & Grading

Grading Procedures:

Letter grades for this course will be assigned based on the following scale.

Percentage RangeAssigned Grade
90 - 100%A
80 - 89%B
70 - 79%C
60 - 69%D
under 60%F

Graded Items:

DescriptionPercentages
12 Discussions, @10 points each10%
12 Assignments, @100 points each10%
12 Audio Recordings, @15 points each15%
3 Oral Projects, @100 points each20%
1 Cultural Project @100 points10%
12 Quizzes, points vary15%
4 Tests, @100 points each20%
Total100%

 

Grading Scale:
Assignments and Projects:

Discursos (Discussion Boards): You will be assigned several discussion board topics that will tie into the vocabulary and grammar that we will be covering. The posts to the discussion board must be in Spanish unless instructed otherwise. You will also need to comment on at least 2 other students’ discussions. You are not there to correct their Spanish, but rather to promote an exchange of ideas or discussion of the topic. There is also a “Preguntas” discussion board that is open for any and all Spanish questions. This is not graded and can be in English or Spanish. Please post any questions that you have in this discussion board and I will reply within 48 hours. Other students may also reply to these questions.

Tarea (Assignments): On due dates indicated on the course calendar, please have all indicated HW activities completed and submitted to the Dropbox. Once the homework is received, then I will post the answers to the homework so you can check your homework and fix any problems/errors you might have had. You will then need to resubmit the homework to the corrected Dropbox folder. You will need to type your answers into a word document of some type. If you save it as a .rtf (rich text file), then I should be able to open it from a variety of different programs.

Oral Recordings: You will be assigned oral recordings for each chapter/topic covered. All oral recordings must be in Spanish. These oral recordings will need to be submitted to the appropriate Dropbox by the due date. Oral animations will be graded on your completion of assigned tasks, grammar, pronunciation, and vocabulary. You will be asked to submit an introduction recording to make sure that your audio recording program is compatible with what the instructor can access. It is recommended that you save your file as an .mp3, .mp4, .wav, or .ogg

Oral Projects: You will be assigned three oral projects, one at the end of each section, to demonstrate your understanding of the grammar and vocabulary that you have studied as well as your pronunciation and cultural sensitivity. These will require pictures, subtitles, or captions, as well as a voice-over that you will record. An instructional video is provided to help you use the various technologies available.

All oral projects must be in Spanish. These oral projects will need to be submitted to the appropriate Dropbox folder by the due date. You will be graded on completion, technical quality, vocabulary, pronunciation/fluency, and cultural aspects. It is recommended that you save your file as a .mp3, mp4, .wav, or .ogg.

Pruebas (Quizzes): All quizzes are located under the “Quizzes” tab. The due dates for the quizzes are listed on the course calendar. Quizzes will test your comprehension of the vocabulary and grammar presented in each chapter.

Examenes (Tests): You will have a mid-term and a final exam. Both of these exams will have to be proctored, either by your institution’s testing center or via ProctorU. These will be comprehensive exams that will cover all of the material covered up to that date in the course. Review sheets will be provided for study purposes the week before the test is scheduled to occur.

Cultural Project: In this project, you will combine everything that you learned during the semester about the culture in Spanish for Hospitality Services. You will be required to contact a business or organization that employs Spanish-speakers to request an interview with the supervisor/manager who works with these employees. You will need to type up a 2-3 page document that includes the basic information from the interview, a summary of the interview, and your thoughts/impressions from the interview. This cultural project will be submitted to the appropriate Dropbox before the last week of the semester (before the final exam week).

Class Participation:

Students are expected to participate in every aspect of this class. You should log in and complete assignments on a weekly basis. Assignments are posted every Monday morning and are due every Sunday evening. Be sure to check that you have completed all assignments for the week before the end of the day on Sunday.

Late Policy:

All work is expected to be completed by the end of the day on the date that it is due. If you have issues that prevent you from completing your weekly assignments, you must contact your instructor as soon as possible. It is your responsibility to contact your instructor if you will be without internet access and unable to complete your work. Late work will have a penalty of 5% per day. Some extensions for full credit will be allowed given the circumstances documented and presented to the instructor in a timely manner.

Course Ground Rules

The following two statements (1., 2.) were derived from the TBR System-wide Student Rules document, released January 2012:

RULES OF THE TENNESSEE BOARD OF REGENTS STATE UNIVERSITY AND COMMUNITY COLLEGE SYSTEM OF TENNESSEE SYSTEMWIDE STUDENT RULES CHAPTER 0240-02-03 STUDENT CONDUCT AND DISCIPLINARY SANCTIONS

Read the document in its entirety here.

1. Standards of Conduct:

  • Students are required to adhere to the same professional, legal and ethical standards of conduct online as on campus. In addition, students should conform to generally accepted standards of "netiquette" while sending e-mail, posting comments to the discussion board, and while participating in other means of communicating online. Specifically, students should refrain from inappropriate and/or offensive language, comments and actions.

2. Review the TN eCampus Academic Integrity/Academic Honesty Policy:

  • In their academic activities, students are expected to maintain high standards of honesty and integrity. Academic dishonesty is prohibited.

Such conduct includes, but is not limited to:

  • an attempt by one or more students to use unauthorized information in the taking of an exam
  • to submit as one's own work, themes, reports, drawings, laboratory notes, computer programs, or other products prepared by another person,
  • or to knowingly assist another student in obtaining or using unauthorized materials.

Plagiarism, cheating, and other forms of academic dishonesty are prohibited.

Students guilty of academic misconduct, either directly or indirectly through participation or assistance, are subject to disciplinary action through the regular procedures of the student’s home institution.  Refer to the student handbook provided by your home institution to review the student conduct policy.

In addition to other possible disciplinary sanctions that may be imposed, the instructor has the authority to assign an "F" or zero for an activity or to assign an "F" for the course.

Other Course Rules:

Students are expected to:

  • Participate in all aspects of the course
  • Communicate with other students
  • Learn how to navigate in Brightspace
  • Keep abreast of course announcements
  • Use the assigned course management (Brightspace) email address rather than a personal email address
  • Address technical problems immediately:
  • Observe course netiquette at all times.

Guidelines for Communications

Email:

  • Always include a subject line.
  • Remember without facial expressions some comments may be taken the wrong way. Be careful in wording your emails. Use of emoticons might be helpful in some cases.
  • Use standard fonts.
  • Do not send large attachments without permission.
  • Special formatting such as centering, audio messages, tables, html, etc. should be avoided unless necessary to complete an assignment or other communication.
  • Respect the privacy of other class members

Discussions:

  • Review the discussion threads thoroughly before entering the discussion. Be a lurker then a discussant.
  • Try to maintain threads by using the "Reply" button rather starting a new topic.
  • Do not make insulting or inflammatory statements to other members of the discussion group. Be respectful of other’s ideas.
  • Be patient and read the comments of other group members thoroughly before entering your remarks.
  • Be cooperative with group leaders in completing assigned tasks.
  • Be positive and constructive in group discussions.
  • Respond in a thoughtful and timely manner.

Library

The Tennessee Virtual Library is available to all students enrolled in TN eCampus programs and courses. Links to library materials (such as electronic journals, databases, interlibrary loans, digital reserves, dictionaries, encyclopedias, maps, and librarian support) and Internet resources needed by learners to complete online assignments and as background reading will be included within the course modules. To access the Virtual Library, go to the course homepage and select the Virtual Library link under Course Resources.

Students with Disabilities

Qualified students with disabilities will be provided reasonable and necessary academic accommodations if determined eligible by the appropriate disability services staff at their home institution. Prior to granting disability accommodations in this course, the instructor must receive written verification of a student's eligibility for specific accommodations from the disability services staff at the home institution. It is the student's responsibility to initiate contact with their home institution's disability services staff and to follow the established procedures for having the accommodation notice sent to the instructor.

Syllabus Changes

The instructor reserves the right to make changes as necessary to this syllabus. If changes are necessitated during the term of the course, the instructor will immediately notify students of such changes both by individual email communication and posting both notification and nature of change(s) on the course bulletin board.

Disclaimer

The information contained in this syllabus is for general information purposes only. While we endeavor to keep this information up-to-date and accurate, there may be some discrepancies between this syllabus and the one found in your online course. The syllabus of record is the one found in your online course. Please make sure you read the syllabus in your course at the beginning of the semester. Questions regarding course content should be directed to your instructor.


Last Revised on September 18, 2020